Quebec, October 29, 2010 – Industrial Alliance Insurance and Financial Services Inc. has launched the second generation of its extranet, a secure website for plan members and sponsors of its group savings and retirement plans, as well as for its business partners. The new site’s flexibility and enhanced IT tools were designed to adapt to users’ growing expectations.
“The rapid evolution of web applications and the increasing expectations of clients for easy access cause us to constantly seek ways to improve our website,” said Lucie Lachance, Senior Director of Actuarial, Marketing and Administration Services for Group Pensions. “The new extranet gives our clients the most up-to-date tech tools for managing their savings and retirement plans.”
With its flexible technology, the improved version of the extranet can easily adapt to the diversity of Industrial Alliance’s new business needs. Continued growth of the Group Pensions sector means that the company has to respond to the needs of different clienteles.
Enhanced IT tools
To better serve user needs, many tools were added or replaced by updated, more effective versions. The newly improved extranet comprises:
-The addition of new utilities such as customized sessions and changing of passwords online
-A browsing method by menu, which is simpler and more instinctive for users
-Better performance by the search engine