TORONTO, Dec. 15 /CNW/ – Dalbar recently released results from its much anticipated Trends and Best Practices in Defined Contribution Pension Plan Statements report. This industry segment recorded the highest industry average among all other segments evaluated this year by Dalbar, such as the mutual fund, managed portfolio, and brokerage industries.
In keeping with the objective to promote the highest standards in client reporting, Dalbar’s investor statement evaluation criteria underwent a comprehensive review and update this past year. Evolving consumer expectations, changing economic climates, and the advent of new technologies were factored into the update in a bid to raise the level of quality offered by Canadian defined contribution pension plan statements. More importance was paid to the availability of statements with Accessible formats, especially relevant to the pension industry.
With redesigned statements from Desjardins and Standard Life leading the way, the defined contribution pension plan industry continues to be a source of highly innovative statement features. This is the only industry to implement targeted and client-personalized messaging on a wide scale, as well as introduce goal-tracking features onto the statement.
The top three ranked firms from this year’s study were:
|1||Desjardins Financial Security||85.55||Excellent|
|3||Sun Life Financial||83.10||Excellent|
|Industry Benchmark||76.72||READ MORE